Why HealthPark Valet

HEALTHPARK WILL SAVE YOU MONEY

In-house valet operations are less cost-efficient due to high overhead and management expenses. There are four reasons why HealthPark lowers these costs while improving service quality at the same time:

  1. More Efficient Staffing: Our data-based staffing model ensures we are optimally staffed during peak and off-peak hours — a combination of full-time and part-time employees ensures efficient use of manpower.
  2. Lower Employee Costs: We offer competitive wages but have lower fringe rates. A combination of experienced, hands-on shift managers and area account managers increases supervision while spreading out costs.
    Current valet employees can be seamlessly moved onto our payroll.
  3. Superior Training: All of our team members graduate from HealthPark University — they are trained extensively on increasing patient satisfaction, not just parking cars. This comprehensive training covers HCAHPS scores, HIPAA privacy rules and The Joint Commission standards.
  4. Proven Operations Excellence: Our systems and technology are the best in the business. For example, patients and guests can retrieve their vehicle with a call or text from anywhere in the hospital. This highly appreciated service also lowers costs by making our valets more efficient. It’s a win-win.
“Our clients save $75,000 to $125,000 annually on labor over in-house hospital valet operations.”
OUR MISSION IS PATIENT SATISFACTION

Our management came out of the healthcare industry and we only serve hospitals and clinics. We understand healthcare operations and it’s amazing the difference that makes. We know, because we’ve already made a huge difference at over 40 healthcare facilities nationwide.

HEALTHPARK WILL…
  • Reduce costs with our industryleading staffing model
  • Increase patient satisfaction
  • Improve patient flow and on-time appointment rates
  • Enable your staff to focus on clinical care
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$129,667
Annual Labor Efficiency Savings
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1.7%
Annual Increase in Productivity
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26.7%
Annual Reduction in Total Costs
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97.2%
Likely to Recommend Our Valet Service to Friends and Family

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847.842.8366
www.healthparkvalet.com
TECHNOLOGY IMPROVES PATIENT FLOW

HP_Augusta_photo_12Our state-of-the-art iPad-based software can handle multiple entrances, allowing a patient to pick up their vehicle at a different entrance than where it was dropped off.

For hospitals that charge for valet parking, our smartphone-based system enables credit card swiping, mobile payments and superior revenue control. We also track the visitor experience with automatic surveys sent to mobile phones following vehicle pickup.

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Another example of what sets HealthPark apart is our involvement with the Beryl Institute — the world’s leading organization dedicated to improving the patient experience. We incorporate their knowledge and best practices in the training of all of our team members.

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“HealthPark designed a customized
valet parking program that is saving
SwedishAmerican over 29% annually,
while increasing operational efficiencies
and ensuring a positive patient experience.”

— Norm Shirk, Pastoral Care and Volunteer Services
SwedishAmerican Hospital
WHAT IS YOUR VALET EFFICIENCY RATING?

If you currently offer valet parking and you don’t know your Valet Efficiency Rating, this is a great way to find out how your operation compares with a peer group of hospitals. We only have a few questions, and need just a few minutes of your time. We know you’ll find this free assessment very useful. Just give us a call…

Learn how outsourcing Valet Parking will save you money.

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