HealthPark bio.
The History of Advantage Valet & HealthPark
From the beginning, we have succeeded in the Healthcare industry by providing responsive; people focused service to our clients. While other parking companies originated in urban areas with parking garages and fee based parking, they seemed to focus on the number of cars and locations. Valet parking was a relatively new trend, many parking companies secured business based on who they knew, and not on performance. Many hospitals contracted with large parking companies with a cold brand of parking garage-style service. As Advantage Valet, we entered the healthcare industry with a clear goal in mind, to grow with our clients, with a responsive brand of people service. We would eventually determine that this responsiveness to our clients was our first core value, we determined that this "responsiveness" Was, Is, and Will continue to be our "advantage".
Over the years, our definition of, “responsive”, has grown to include an understanding of healthcare and tailoring our service to address the specific needs of our clients. It’s all about people, providing your patients and visitors with compassion, care, and leaving them with a feeling of great service. We understand that we can only be as good as our people and this is why we hire the most caring, friendly and dependable customer service attendants, with a passion for serving the community.
Through continued success, Advantage Valet has developed a long list of satisfied Healthcare clients, including Hospitals, Medical Centers and Assisted Living Facilities. As we would continue to develop our brand of Healthcare Valet Parking, we began other services for our hospital clients such as shuttle, wheelchair escort, and deversified parking solutions. Healthcare Valet Parking is very different than restaurant or retail valet parking and our healthcare clients were asking for much more than just a valet service. The hospital parking environment was faced with the challenges of elderly patients, disabled patients, distant parking or lack of parking. There are many differences in Healthcare Parking from traditional valet parking, compounded by the challenges in the hospital environment, thus the need for a company who could provide comprehensive healthcare parking solutions. HealthPark was borne as a Parking Solutions Company dedicated to the Healthcare Industry. At HealthPark, we seek to turn your challenges into opportunities, extending care for patients and guests beyond your hospital door.
HealthPark believes in the tremendous value that curbside services provide patients at healthcare facilities. Traditionally, valet parking has been seen as a service provided at high end restaurants and country clubs, however, after 18 years in this industry, it is without a doubt, that valet parking makes the most sense at hospitals. For our healthcare partners, we provide a range of services associated with hospital parking and transportation. We are a different kind of company, focusing on people, not just cars, extending care and compassion to your curbside. While our services are dedicated to patients and aimed at achieving the highest levels of patient satisfaction, we are also a provider of solutions. We offer a signature Solutions Parking Program to address the challenges associated with distant or lack of hospital parking. We possess a professional management team that knows how to work with your hospital administrators, ensuring the best possible solution and service. Whether your hospital seeks to enhance your patient’s experience, or seeks to address any parking challenges, or maybe both, HealthPark can help.
