We offer your healthcare organization these benefits:
• Reduced labor costs
• Lower fringe benefit rates
• Substantially decreased soft and hard costs, ranging from
management to payroll processing, compared to in-house personnel
HealthPark Hospitality provides hospitals with patient-centered support services, valet parking programs and non-emergency medical transportation services designed to enhance the patient experience. We are solely healthcare-focused and dedicated to ensuring a positive experience for your patients, guests, and hospital staff.
As established healthcare patient services experts, we help you to improve operational efficiencies and reduce the costs associated with in-house services. Our long list of satisfied healthcare clients includes hospitals, medical centers, and assisted living facilities. We believe our total focus on providing an engaging patient experience, along with achieving your healthcare business goals, sets us apart.
Healthcare Facility Valet Parking
and
Non-Emergency Medical Transportation Services
- Highly-Efficient Staffing
- Operational Excellence
- Lower Employee Costs
- Patient-Centered Training
- Technology
By combining our historical data and forecasting, we accommodate your needs with the precise number of support staff. Whether it’s peak hours or a need for operating hour adjustments—our full-time and part-time associates create a dynamic patient experience while lowering your operating costs.
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We manage the operational hard costs of payroll and taxes and the soft cost responsibilities of hiring and managing our support service assistants. We utilize optimal efficiency by adjusting service hours, full-time employees, and other factors to decrease operational costs.
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Our highly trained hands-on shift supervisors and area account managers focus on our staffing requirements while paying our employees market-rate wages. We ensure our associates’ hours are adjusted based on patients’ needs and volumes.
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Our team members are naturally caring, friendly, and solution-oriented people. At HealthPark University, we train our associates to be proactive and helpful to ensure that your patient’s and employee’s experiences are pleasant and top-notch. Our passion for service is apparent each and every day.
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Our proven technology monitors patient satisfaction levels. HealthPark’s operations team compiles and analyzes your patient feedback and volume data and then makes the necessary adjustments—further enhancing your patient, guest, and employee experience.
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$125,000
Annual Labor
Efficiency Savings
11.7%
Annual Increase
in Productivity
26.7%
Annual Reduction
in Total Costs
97.2%
Patients Likely to Recommend HealthPark to Friends and Family
“In my experience, it is quite rare that such services create the level of excitement and positive feedback that HealthPark has generated.”
"JAMES WOODWARD
PRESIDENT & CEO
“HealthPark reduced our patients’ appointment cancellations by 34%.”
"JOHN HENNELLY
VP ANCILLARY SERVICES
“Valet helps ensure our high level of patient satisfaction. HealthPark is very proactive in serving the needs of our hospital and guests.”
"ALLEN JENSEN
AVP FACILITIES, ST. JOSEPH HOSPITAL
“Due to patient feedback and increased demand, we are keeping our HealthPark valet service after construction is completed.”
"S.A.
VP OPERATIONS
